You’ve done nothing wrong. When you or any other community member enters a new Spot into the site, it does not immediately become fully visible like all other Spots. Initially, it will be listed with an Unverified status.

This is an indication to our community that the business has been entered by someone other than a TNH representative. While having this unverified status, it is accessible through site searches, and members of the TNH community can write reviews of it. However, it won’t appear on its respective category pages or be eligible for Top Spots ranking until a TNH rep has had time to visit the business and verify all the essential details of the listing.

If your business’ listing on the site is a particularly urgent case, you can email us at sales@tnhvietnam.com in order to set up a meeting where a site representative can verify your entry and help you understand your options on the site.