Reviews are a key part of the functioning of all TNH sites. As a business owner, it is essential that you understand how they operate and how you can use them productively. If you don't find what you're looking for here or have any questions, feel free to send us an email at

As a business owner or manager, am I allowed to review my own business?
We DO NOT allow a business owner or manager to review their own business. There are numerous ways for a business owner or manager to express their opinion a...
Mon, 28 Jul, 2014 at 10:03 AM
Now that my business is listed on the site, I’m beginning to get some reviews. What is the best way for me to respond to those?
Getting those first reviews can be a nerve wracking time, be they positive or negative. The main thing to remember is to stay calm and take a broad view of ...
Mon, 11 Nov, 2013 at 2:11 PM
How can I get a Review removed from my Spot page?
TNH will only remove reviews that clearly violate our Terms of Service or Review Guidelines.  If you feel that a review has been posted to your spot that is...
Mon, 11 Nov, 2013 at 2:17 PM
How are reviews ordered on my Spot page?
The order that reviews appear on your page are based on three factors: The weight of the reviewer who posted it (long term site members with lots of con...
Mon, 11 Nov, 2013 at 2:19 PM