TNH Vietnam
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Knowledge base
User Guide
Introduction
5
What is TNH?
How long has TNH been going, and who is responsible for it?
How does TNH support itself?
What is Xemzi?
Privacy Policy
My Account
7
How do I become a TNH member?
I signed up, but I didn’t receive a confirmation email. What do I do?
Now that I’m a member, what does that allow me to do?
Every time I try to sign in, the site tells me, “Bad Username or Password.” What is wrong?
I forgot my username and password. Can you send it to me?
See all 7 articles
Reviews
7
Reviews Overview
Review Ordering
Review Guidelines: DOs and DON’Ts
How does TNH combat planted reviews and self-touting?
What do I do if I want to review a place that is not yet on the site?
See all 7 articles
Spots
5
Spots Overview
How do I enter a Spot?
How are the Top Spots rankings determined?
Why don’t I see the Spot I entered on the category pages?
I know a business that is closed. Why haven’t you deleted its Spot page?
Ask ANH
1
Ask ANH Overview: DOs and DON’Ts
Classifieds
4
Classifieds Overview
Section by Section: Site Policies and Advice
On Using Multiple Accounts in the Classifieds
Why was my Classified ad removed as a business ad? I don't have a registered business.
Jobs
5
Jobs Overview
How can I get more attention for my Job ad?
Where can I post my CV and work availability?
How can I get an employer blacklisted from TNH?
As a private individual, where do I post ads to hire help?
Housing
5
Housing Overview
How can I post more than one Housing ad?
What are “Boosts” and how do they work?
Can we review landlords on TNH?
Advertising the empty room(s) in our house: HELP!
Business Owners' Guide
Getting Started
3
How can I get my business listed on TNH, and what does it cost?
I have followed the business entry process, but now I can’t find my business on the relevant category’s page. What did I do wrong?
My Spot is “Unverified”. How can I get it verified?
Advertising Options
6
Advertising Overview
Banner Ads Overview
Business Upgrades
What are Xemzi Ads and how do they work?
What are Bullseye Banners and how do they work?
See all 6 articles
Managing My Spot
5
My Spot page has been entered into the site. How can I update it?
After I’ve claimed my page, what am I able to edit and access as a Spot admin?
My business has moved. How do I change the address?
Can I list my Spot in more than one category?
How do I remove my Spot page from TNH?
Reviews
4
As a business owner or manager, am I allowed to review my own business?
Now that my business is listed on the site, I’m beginning to get some reviews. What is the best way for me to respond to those?
How can I get a Review removed from my Spot page?
How are reviews ordered on my Spot page?
Housing
3
Housing Overview
How can I post more than one Housing ad?
I’m not an agent but need more attention for my properties. What are my options?
Jobs
6
Jobs Overview
How can I post more than one Job ad?
How can I get my Job ads highlighted at the top of the list in the Jobs section?
As a recruiting agency, how do I post to the Jobs section?
How can I use TNH to advertise a open job that is outside of Vietnam?
See all 6 articles
Classifieds
1
Overview: Classifieds Section and Your Business
NGOs / Charities
1
NGO & Charity Assistance Overview
Help Desk Software
by Freshdesk