TNH Vietnam

Introduction 5

• What is TNH?
• How long has TNH been going, and who is responsible for it?
• How does TNH support itself?
• What is Xemzi?
• Privacy Policy

My Account 7

• How do I become a TNH member?
• I signed up, but I didn’t receive a confirmation email. What do I do?
• Now that I’m a member, what does that allow me to do?
• Every time I try to sign in, the site tells me, “Bad Username or Password.” What is wrong?
• I forgot my username and password. Can you send it to me?

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Reviews 7

• Reviews Overview
• Review Ordering
• Review Guidelines: DOs and DON’Ts
• How does TNH combat planted reviews and self-touting?
• What do I do if I want to review a place that is not yet on the site?

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Spots 5

• Spots Overview
• How do I enter a Spot?
• How are the Top Spots rankings determined?
• Why don’t I see the Spot I entered on the category pages?
• I know a business that is closed. Why haven’t you deleted its Spot page?

Ask ANH 1

• Ask ANH Overview: DOs and DON’Ts

Classifieds 4

• Classifieds Overview
• Section by Section: Site Policies and Advice
• On Using Multiple Accounts in the Classifieds
• Why was my Classified ad removed as a business ad? I don't have a registered business.

Jobs 5

• Jobs Overview
• How can I get more attention for my Job ad?
• Where can I post my CV and work availability?
• How can I get an employer blacklisted from TNH?
• As a private individual, where do I post ads to hire help?

Housing 5

• Housing Overview
• How can I post more than one Housing ad?
• What are “Boosts” and how do they work?
• Can we review landlords on TNH?
• Advertising the empty room(s) in our house: HELP!

Getting Started 3

• How can I get my business listed on TNH, and what does it cost?
• I have followed the business entry process, but now I can’t find my business on the relevant category’s page. What did I do wrong?
• My Spot is “Unverified”. How can I get it verified?

Advertising Options 6

• Advertising Overview
• Banner Ads Overview
• Business Upgrades
• What are Xemzi Ads and how do they work?
• What are Bullseye Banners and how do they work?

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Managing My Spot 5

• My Spot page has been entered into the site. How can I update it?
• After I’ve claimed my page, what am I able to edit and access as a Spot admin?
• My business has moved. How do I change the address?
• Can I list my Spot in more than one category?
• How do I remove my Spot page from TNH?

Reviews 4

• As a business owner or manager, am I allowed to review my own business?
• Now that my business is listed on the site, I’m beginning to get some reviews. What is the best way for me to respond to those?
• How can I get a Review removed from my Spot page?
• How are reviews ordered on my Spot page?

Housing 3

• Housing Overview
• How can I post more than one Housing ad?
• I’m not an agent but need more attention for my properties. What are my options?

Jobs 6

• Jobs Overview
• How can I post more than one Job ad?
• How can I get my Job ads highlighted at the top of the list in the Jobs section?
• As a recruiting agency, how do I post to the Jobs section?
• How can I use TNH to advertise a open job that is outside of Vietnam?

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Classifieds 1

• Overview: Classifieds Section and Your Business

NGOs / Charities 1

• NGO & Charity Assistance Overview